Shipping policy

Misty Mountain Decant Co. Shipping Policy 

This document sets out the shipping policy that applies to customers that make a purchase at mistymountaindecants.com. If you have any questions, please contact our customer service team at mistymountaindecantco@gmail.com 

Shipping Options & Delivery Costs

We offer the following shipping to all U.S. States and U.S. Territories. 

All items are shipped securely to protect against damage. All items are shipped via Hazmat with USPS. 

All orders $1 - $39.99 are $5.50 flat rate.

Free shipping on any order of $40 or more.

Order Processing Time

All orders are shipped within 1-3 business days. All orders placed during the weekend or on a public holiday will be sent on Monday or on the next business day.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We will ship to P.O. boxes. 

We do not ship Internationally 

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

ALL SALES ARE FINAL

We do not offer any returns, refunds, or exchanges. Please read our return & refund policy for detailed information about our processes.